Monthly Archives: June 2014

[REVIEW] The Face Shop Mango Seed Heart Volume Butter

The lowest price on Amazon: $21.84 & FREE Shipping | Buy Now

Hello there!

I figured I’d take a break from the Benton issue to write a product review! It’s been quite a long time since I’ve actually written one (a month actually, how crazy is that?) and I have one in mind for the summertime. Actually, just thinking about it makes my mouth water!

The Face Shop’s Mango Seed Heart Volume Butter’s description is as follows:
Volume butter gives your face and cheek volume and lifted chin line by moisturizing from mango seed and elastic heart seed. Natural mango seed butter is a 48 hours lasting moisturizer. Strengthened extracts from Sudan’s mango and mango seed butter making an effective moisturizing coating protects the skin for 48 hours to the skin full of moisture and volume.

Here’s an ad by The Face Shop, if you’re interested!
In terms of placement in my skincare routine, this comes directly after your moisturizer – this is thick and seals in moisture for a long time. I bought the 100 mL size for $35, although a smaller size is cheaper if you’re looking just to try it out. I bought this from Rose Rose Shop, but I originally found out about it because of Beauteque – a while back, they sent me free samples and this was one of them. This product is available at a multitude of online stores that’ll be linked below. 
Ingredients List:

Water, mangifera indica (mango) seed butter, glycerin, propylene glycol, dicaprylate/dicaprate, myristic acid, palmitic acid, dipropylene glycol, cyclopentasiloxane, 1,2-hexanediol, c14-22 alcohols, panthenol, cyclohexasiloxane, butyrospermum parkii (shea) butter, c12-20 alkyl glucoside, glyceryl polymethacrylate, propylene glycol, palmitoyl oligopeptide, anemarrhena asphodeloides root extract, mangifera indica (mango) fruit extract, cardiospermum halicacabum seed extract, xanthan gum, polysorbate 60, adenosine, peg-150 distearate, peg-100 stearate, glyceryl stearate, ammonium acryloyld/methyltaurate/vp copolymer, sodium polyacrylate, c18-21 alkane, trideceth-6, caprylic/capric glycerides, helianthus annuus (sunflower) seed oil, daucus carota sativa (carrot) root extract, daucus carota sativa (carrot) seed oil, beta carotene, theobroma cacao (cocoa) extract, hyaluronic acid, chenopodium quinoa seed extract, potassium sorbate, sodium benzoate, sorbic acid, hydrogenated polyisobutene, phenoxyethanol, ethylglycerin,butylene glycol, diphenylsiloxy phenyl, trimethicone, peg-240/HDI copolymer BIS-Decyltetradeceth-20 ether, disodium EDTA, fragrance. Holy crap, that was a lot to type out.


It comes with a cute little scoop – the scoop is bendable as well, which is great if you need to get into little corners and don’t want to stick your fingers in there.

The Mango Butter itself is a thick, yellow cream. A little goes a very long way for this cream, so it should last you quite a bit. All I do is dip one edge of the scoop into it; I wouldn’t dare do the whole thing. Even the picture below is too much for me.
Because I’ve also started using Paula’s Choice’s CLEAR 2% Salicylic Acid, my skin gets ridiculously dry. It’s a little sad that my skincare has come to a toss up – either dry skin and no acne or nice nourished skin with acne galore. Regardless, I use this as a deterrent for dry skin.

Dotted on.
Taking a little from the edge of the scoop, I dot it all over my face. I like doing it like this because it ensures proper product distribution.

Half applied, half not.

This is what my face looks like after rubbing it in upward motions. On my forehead, you can clearly see a sheen, and a border between the sheen and my bare skin.
Fully applied!
The result is a moisturized face, and a sweet scent that’ll stay with you for quite a while after application.
Smell: Holy mother of mangoes, this smells delicious. It doesn’t smell exactly like a mango, but it smells like if a citrus fruit was mixed with a mango into a smoothie, with the results waved directly under your nose. For those with sensitive noses, try a sample of this first – it is pretty strong and doesn’t fade that much!
Appearance: Thick light yellow butter.
Texture: Very smooth – a little goes a long way, so be careful how much you use.
$21.84 & FREE Shipping at Amazon. This is specifically for the Silk Moisturizing Facial Butter.
– Little goes a long way
– Smells divine
– Makes skin feel smooth and moisturized
– Comes with scoop for sanitation
– Not suited for oily skin. At all. Run far far away if you’re oily.
– It takes a long time to absorb into skin.
– Noticeable shine on face after application.
OVERALL RATING: ☆/ 7 out of 10
I just couldn’t help myself.
This product is really pleasant for summertime, especially for those who have dry skin. I have combination skin, so in some areas it stayed unabsorbed for a very long time, whereas in my dry spots, it was gone within 30 minutes. I really like the smell of it, and while it does make me happy to use it, perhaps it would work better suited for my winter skin, where my cheeks and forehead get dry.
I will admit that every morning after this is applied, my skin has a slight glow to it. Even after I wash my face, I can feel product come off and my face STILL looks great. I also haven’t broken out from anything (thank goodness) in this product, so I’ve got that going for me.
Would I Buy This Again?
Probably not this particular type of Mango Seed cream – I might try the Silk Moisture one instead. From what I understand, the Mango Seed line from The Face Shop is geared towards dry skin. That probably won’t stop me if it smells this delicious, though.
While this product is moisturizing, and does make my skin feel great, I’m hesitant to say it is the best. I feel like I’d have a better time with Laneige (even though I haven’t picked up the sleeping pack yet – darn no buys!) and their sleeping pack. It’s a little less expensive but it has rave reviews so far. I think I’ll do a comparison after trying it.
Where to Buy The Face Shop Mango Seed Heart Volume Butter?


I could find the lowest price ($21.84 & FREE Shipping) on Amazon.


►►►►► Buy with Amazon ◄◄◄◄◄


What do you think about this product? I’d love to know! Drop me a line, peeps!
And on a side note, thank you for any and all readers who read this blog. I don’t update much because I’m a student and I stay up at all hours to write these little reviews for you.. but your comments and your views mean the world to me. At first I thought the views were all my own because I read them afterwards, spell checking and what not. Getting comments, though, and just hearing feedback from you all makes me smile. So thank you.

The Benton Issue [FINAL UPDATE]

*This post is on the final update. For the last post regarding Benton, please click HERE*
Whether or not you’ve decided to try Benton Snail Bee High Content Essence, you’re probably aware of the two sides – people either worship it and fall down at its feet, or they loathe it due to a bad reaction with their skin.
I was on my second bottle of Benton Essence when I saw that /u/sphluh on reddit had posted about something weird – they had found something green in their essence (all credit for photos goes to them – thank you for posting it!). More and more people started commenting, saying that they found similar things. 
Mr. Lee from Benton responded to Kerry from Skin & Tonics’ email – I am so happy she was proactive enough to find out what was going on. This was his reply.
Hello, I am Lee Jangwon from Benton.
I am sincerely sorry for such issue and inconvenience with our Snail Bee High Content Essence. The Snail Bee High Content Essence is loved as a pure and natural skincare product ever since it was launched in 2011.8.8, and this is the first time this has happened. I am confused and embarrassed by the situation, and will do my very best to solve it! We already notified our manufacturing plant of the situation and we asked them to help us solve this problem and ensure this will never happen again. We will also do our best to enhance the quality control of all our products.
This issue only affected a specific batch manufactured on 2014.3.5 (March 5, 2014), and it concerns only the Snail Bee High Content Essence. Those of you who have bought and received an essence from this date, please stop using it.
As we strive for customer satisfaction, we would like to give you proper compensation for such issue.
  1. We will send you a new Snail Bee High Content Essence manufactured on a different date.
  2. We will refund your payment for the Snail Bee High Content Essence you bought.
  3. We will pay a small amount toward medicine to calm your skin, should you need it.
Please contact us if you have this problem. I will always be happy to help!
Please send an email with this subject line: Snail Bee Essence 2014.3.5
  1. Your full name
  2. Where/When did you purchase this essence, and how much did you pay?
  3. Address to receive new essence
  4. Phone number (We need your phone number to deliver your package safely.)
  5. A picture of the product with the date on it so that we can confirm the product manufacturing date
  6. Paypal account to get the refund
Please dispose of the product after contacting us.
We will do our very best to ensure that this kind of situation won’t happen again, and I hope that you will enjoy using our products.
-Mr. Lee
Shared from Skin & Tonics
I know there have been a lot of opinions on this issue, so I figured I’d share my own. Please feel free not to scroll down past the line if you aren’t interested – at the very least, contact them if you have personally been affected – this is a serious issue and it should be addressed.
I honestly am so freaked out by skincare products right now that since I’ve found out, my routine has cut down to just washing my face with water. That’s it. Why, you wonder?

Because this is my face after 2 weeks of using the new bottle. I am horrified that this is the texture and feel of my skin. The bumps aren’t going away. The rough texture isn’t going away.

The worst part of it, and I risk sounding over-dramatic but whatever, is that I feel like my face is ruined. For once, I feel ugly. No amount of makeup can erase the texture of my skin. For once in my life, I wear makeup every single day just to feel normal. I feel really sad knowing that this is what I look like. Can you imagine waking up to skin with the texture of an old kitchen sponge?


And it isn’t just one bottle. Or two. No, it was 10 I bought. I was LUCKY enough to give one to my mom that had a different manufacturing date, but my giveaway winner received a contaminated one. It’s embarrassing.
A couple of you may be asking, “How do you know that it’s the Benton? What if your face is just breaking out normally?”
Totally legit question, since I have mentioned before that my face is prone to breakouts.
The only thing I changed was my Benton bottle. I used a single bottle purchased from eBay that worked like a charm (as well as had a different manufacturing date). I actually attributed my acne to stress, finals, people, pollution.. everything that it was not. For the past day I’ve stopped using the Benton and I’ve used simple water. My face has calmed down a little, but it’s still pretty bad. The texture is evening out, but the bumps are there to stay. In fact, I refrained from product testing so I could figure out the reasoning behind my breakout. I stuck with Benton because it worked with me the whole time – what reason would I have to suspect anything was wrong with it?
So What’s Happening Now?
On 6/21 at 5:21 EST, I followed Benton’s directions and have emailed them with proof. I have not received an email back acknowledging my email See Edit 2.
I hope to update you all with my experience. Not to be mean, but everyone can ooh and ahh over what a company says they will do. If they do it.. that’s a different story.
Edit 1 6/22 @ 7:46 PM

Another thing that has come to mind is the usage of the Aloe BHA Toner – Sample Hime has raised questions with Benton as well about this since a plethora of people have broken out and have had skin issues with this product (click here for more details). I have avoided it for this reason. As a beauty blogger, should I be avoiding products? Obviously not. But this goes beyond you or me or my blog. This is my face – my marketing tool. I have to protect it. So if you use this product and have experienced a bad reaction, please email Benton at


Edit 2 6/23 @ 1:41 AM

Received an email from Benton today at 1:20-ish AM. I don’t know why I’m still up.

Dear Rachel.
Hello, I am Lee Jangwon from Benton.
I am sincerely sorry for such issue and inconvenience with our product.
Shipping and payment is expected  maybe in this week.
We respectfully request. 
Please wait a few days. 
Thank you.
I’m really crossing my fingers that the ‘maybe’ is a grammatical error, lost in translation. Maybe getting my money back within 5 days is kind of a big deal when
1. We live in the 21st century
2. Paypal is instantaneous.
Now obviously I’m going to hold off on any judgement because they just sent the email. I’m sure they’re getting flooded by people screaming and yelling because their product ruined their face and whatnot. But until things start moving and action has been taken, we will have to wait and see.
Edit 3 6/24 @ 10:45 AM
As of 9:30 AM, I received my refund from Benton. Thank you, Benton, for honoring your promise. Now I just have to wait on my products. If you haven’t received your refund, wait at least until Friday, then contact them.
I’m happy, because they did get back to me fast and refund my items. That’s a really nice plus.
Still no word from Benton about the Aloe Propolis Gel though. I’ve heard mixed statements from Moisanom and Sample Hime, but Benton insists that there isn’t anything wrong with the product. If you believe your Aloe Propolis Gel is contaminated, contact Sample Hime – she is looking for products to do testing on.

Edit 4 6/27 @ 12:00 AM

So apparently Benton has clarified that the Aloe products are ‘okay’ according to Moissanom. With her permission, I have included the email she received in this post.
Dear Moi Sanom.
Please check your PayPal account. 
Products will be shipped yesterday. 
Your tracking number ….
Thank you for your patience. 
Always healthy and happy. 
Kind regards,
P.S : Aloe line is okay. Please don’t worry about aloe products.
I don’t get it. Can someone explain to me what ‘okay’ means in this context? As in, what agar was three zone streaked or what agar was inoculated with this product that causes people to have severe and permanent breakouts and yet it turned out ‘okay’? I’d love to know what their criteria is to make the judgement call that their product is ‘okay’. Do I sound irritated? Because I’m a little irritated.
I also never got the notification that my product was shipped. If it’s not in the mail by Monday, I’m going to follow up with an email.
I also was thinking of emptying the contents of each bottle to see what was there and show you all, so that’ll be coming soon.
Edit 5 6/27 @ 5:04 PM
So I emptied out every single bottle of Benton that I owned (all 8, though there originally were 10) and took pictures so you all could see.
Bottle 1:

Color – Orange tinge.
Smell – Slightly sweet.
Foreign Particles – No particles necessarily.. but there is something in there that looks like sputum. It’s yellow, thick, and so gross. It’s different from the texture from the clear surrounding it.

Bottle 2:
Color – Clear
Smell – Slightly sweet.
Foreign Particles – A dark brown liquid was found in the pump. This was an unused product.
Bottle 2:

Color – Clear
Smell – Slightly sweet.
Foreign Particles – I couldn’t get the camera to focus, but that brown thing is definitely from the Benton.

Bottle 3:
Color – Clear.
Smell – Slightly sweet.
Foreign Particles – Thick green particle.
Bottle 4:

Color – Clear.
Smell – None.
Foreign Particles – No particles here. Entire bottle was clean, nothing foreign or weird. This is a good comparison to Bottle Number 5…

Bottle 5:

Color – Orange.
Smell – Smells like a rotting fruit.
Foreign Particles – No particles necessarily. The whole bottle is orange. Yuck.

Bottle 6:

Color – Orange tinge.
Smell – Rotting fruit.
Foreign Particles – This is just one.

Bottle 6:

Color – Orange tinge.
Smell – Rotting fruit.
Foreign Particles – This bottle was the WORST. These were the two biggest particles I could get, but there were tiny little green dots interspersed throughout this entire bottle. My camera couldn’t focus on them though, but I hope you can see it.

Bottle 7:

Color – Clear.
Smell – None.
Foreign Particles – None.

Bottle 8:

Color – Orange tinge.
Smell – Slightly sweet.
Foreign Particles – No particles.

These were all the bottles in my possession, along with their contents. I’m pretty grossed out, and I set aside a few of the green chunks to take it into the lab – hopefully I’ll be able to figure what it was.

Edit 6: 7/2/2014
Well, still no luck on the identity – took it in and swabbed it on nutrient agar, so it is incubating now. I also received my tracking information yesterday from Benton, so that’s a plus. 

A little update on my face – with a little TLC and a whole lot of Paula’s Choice Clear Anti-Redness 2% Salicylic Solution (or something like that), my face is not as bumpy anymore. I still have the dark marks which are going to be a pain to get rid of, but I guess that’ll be good since I’ll be testing out Laneige’s BB cushion soon – we can see how it works.

Final Edit: 8/14/2014

I received the Benton Essences around the 10th of July, and I’ve been leaving them to sit in a cool dark area of my room, with a manufacturing date that was very recent, ensuring the product was new and (hopefully) not affected. If I received a bad batch, I didn’t want it on my face at all. After waiting a month, with no weird things floating around in my essence, I tried to work myself up to using it.

And I couldn’t. 

My face has come a long way from what it used to be, and with the help of various products, it looks awesome now. I’ll post my current routine soon, but as of right now, my skin is feeling and looking fabulous.

I ended up giving the products to my mom, who wasn’t affected by the Benton products, and thus has no aversion to using them. I simply don’t trust them with my skin anymore. I apologize to any readers who wanted me to stick with it – I hope it works for you, but after the way the Aloe Toner issue was handled, as well as this incident, I doubt I’ll be using many products by Benton.

What do you think about Benton now that the whole thing has died down?